Shipping policy

At HORDEN, we believe a smooth delivery experience is part of the product.

Where We Ship

We currently ship across India, covering all major cities and serviceable PIN codes.
If your location isn’t serviceable, our team will contact you shortly after you place your order.

Order Processing

Orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
Once your order is shipped, you’ll receive tracking details via SMS or email.

Delivery Timelines

Estimated delivery after dispatch:

Metro cities: 3–5 business days
Non-metro & remote areas: 5–8 business days

Delivery times may vary slightly due to weather, logistics delays, or regional conditions.

Shipping Charges

Free standard shipping on all prepaid orders.
Cash on Delivery (if available): Additional charges may apply and will be clearly shown at checkout.

You’ll always see the final shipping cost before completing your purchase.

Packaging

All HORDEN products are shipped in secure, protective packaging to preserve quality, structure, and finish during transit.

Tracking Your Order

Once dispatched, you can track your shipment using the details shared with you, right until delivery.

Delays or Delivery Issues

While we aim to meet timelines, delays can occasionally happen due to factors beyond our control. If your order is delayed beyond the estimated window, please contact us—we’ll assist you promptly.

Incorrect Address or Failed Delivery

Please ensure your shipping address and contact details are accurate at checkout.
HORDEN cannot be held responsible for delays or losses caused by incorrect or incomplete address information.